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Shipping

UK

Standard delivery is £3.95.

We offer FREE tracked delivery for all orders over £30*.
*Applies to orders over £30 after any discounts have been applied.

Europe

Due to a change in VAT rules we have had to pause shipping to Europe for the time being. For queries, please contact info@rabot1745beauty.com 

US

US customers can shop directly at www.rabot1745beauty.us.

Standard shipping is free for all US orders (excluding Alaska, Hawaii and Puerto Rico). There is no minimum order. Please allow 3 - 5 working days for delivery.

Alaska, Hawaii and Puerto Rico $5.00 per order. For orders over $30, delivery is free. Please allow 5 - 10 working days for delivery.

Returns & Refund Policy

We're sorry that you were not happy with your purchase from Rabot. We want to make sure the process is as easy as possible and have a dedicated Customer Services team to help you if you wish to make a return. Please follow our simple step-by-step guide below.

Returns Step 1

Step 1

Get in touch with our team directly at info@rabot1745beauty.com. Please include your order number which can be found on your order confirmation email.

Returns Step 2

Step 2

To be eligible for a return, your item must be unopened and in the same condition that you received it. Should your item arrive damaged or something has gone wrong, please include a photo in your email to our team.

Returns Step 3

Step 3

Pop your item in the post and send to the address provided by our adviser. You will be responsible for paying for your own shipping costs for returning your item. You have 28 days to return an item from the date you received it.

Returns Step 4

Step 4

We will inspect returned items and notify you that we have received it. Once your return is approved, we will action your refund.


Questions?

If you have any questions on how to return your item, feel free to contact us at info@rabot1745beauty.com.

 

Welcome to Rabot, Hotel Chocolat’s beauty-mad sister brand, where we’re as passionate about putting the good stuff on your skin as we are about eating it.

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